PenguinU Protocol: "Secure Exam Break"
Real-time Decision Support & Fee Waiver Validator
Instructions:
- Keep the interactive flowchart open to guide you during live calls.
- Start the process by answering the prompt regarding ADA accommodations.
- Navigate the decision tree by answering the prompts.
- Read any yellow script boxes aloud verbatim to set clear policy expectations.
- If a fee waiver is requested, select the student's reason in the validator section to determine the correct approval or denial.
- Click the reset button when the call concludes to clear the board for your next student.
1️⃣ START: Does the student have an ADA Accommodation Letter?
Check the student's profile. Does it mention specific accommodations for breaks?
2️⃣ READ THE SCRIPT (Critical for Exam Integrity)
You must read this verbatim to set expectations:
"You may take a 10-minute Secure Exam Break. However:
1. You CANNOT return to any question you have already viewed.
2. You CANNOT save unused minutes for later.
3. You MUST complete a room check upon return."
1. You CANNOT return to any question you have already viewed.
2. You CANNOT save unused minutes for later.
3. You MUST complete a room check upon return."
Does the student accept these terms?
3️⃣ EXECUTE BREAK
- Instruct student to click "Secure Exam Break".
- Remind student to chat with Proctor.
- Wait for return & Room Check.
Did an issue occur requiring a Fee Waiver?
💲 FEE WAIVER VALIDATOR
Select the reason the student is requesting a waiver ($60 value):